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Alan Williams

Personal Travel Expert


Length of service
Less than a year


About Alan

Our Personal Travel Experts are responsible for:

  • Ensuring the customer booking journey is as seamless and memorable as possible
  • Providing personal contact to customers locally & nationally with an aim to inspire and tailor-make holidays that are totally and utterly unique
  • Maximising all sales opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
  • Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox and  SmartPoint

A little bit more about Alan…

Expert in Vietnam, Japan, Italy , South Africa, Peru, Venezuela, Bali, Hong Kong, USA, Thailand, Israel and Europe

Exceptional customer service  and hosting skills allowing Alan to create a wonderful in store experience for his customers

A valued John Lewis Ambassador with experience working alongside our partners on events such a Wedding Fairs and creating in store engagement

Incredibly creative and passionate about travel with the ability to  really bring destinations to life

Alan’s most memorable travel moment: “Hong Kong on an evening Harbour Cruise It was warm, it was sunset, the lights of Hong Kong Island began rippling all around me It was one of those moments in life in which everything is complete - in every sense You couldn’t think about anything else because you were right there, in that perfect moment I want everyone I know to go there to have that moment”

Talk to us about Alan Williams

For more information, please email