About Amy

Responsible for:

• Operations and support for retailed cruise and third party  products
• Ensuring commercial and timely handling of internal and external queries – sole point of contact for retail network on all retail cruise queries and directly involved in converting bookings
• Supporting Commercial Senior manager on improving commercial support to achieve sales targets
• Creating regular retail communication to brief retail team on key selling points and best offers from suppliers
• Managing  the content on internal channels to improve communication and access to information for the frontline sales team
• Consulting with senior managers and creating structured plans across the year to communicate key messages to customers through all marketing channels including POS

Systems: AS400, Travelbox, Airwaves, TravelTek, Polar, Microsoft Office Suite.

A little bit more about Amy…

Supported Senior Manager in delivering a brand new cruise strategy to the business and producing a new look brochure to our portfolio, highlighting her creative nature

Excellent commercial judgement and confidence recommending options and improvements

Sound knowledge and understanding of the travel marketplace, competitors and current trends

Pivotal role and significant contribution to year on year increase in retail cruise sales through retail support, communication and supplier relationships

Ability to manage multiple projects simultaneously, meeting deadlines and budgets, whilst maintaining a calm, positive attitude

https://www.linkedin.com/in/amy-loftus/