About Dan

Our Assistant Managers are responsible for:

• Assisting the Store Manager in supporting all in-store colleagues whilst helping deliver agreed personal & team sales targets by converting enquiries and leads into sales
• Supporting Store Manager in the development and engagement of all staff
• Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Dan…

Expert in Sri Lanka, the Maldives, Mexico, Jamaica, Cuba, New Zealand, Australia (East Coast), USA (Florida), Belize, Costa Rica, Guatemala, Nicaragua, El Salvador, Honduras, Kenya, Tanzania & Europe Selected for Indian Ocean Mega fam trip

Started with Kuoni as a Personal Travel Expert and progressed to an Assistant Manager, on course to take on extra management responsibility with a view to becoming a future Store Manager

Eager to develop within his Assistant Manager role, successfully completing an in-depth management training course

Pivotal role within the London Region offering support and mentoring to new starters with the aim to manage employee retention

Dedicated to building a repeat customer base using his exceptional ability to establish great rapport whilst continuously helping the team with their own relationship building process

Experience working in a John Lewis flag ship store therefore a strong brand ambassador to our partners, liaising directly with their management team

Supported Recruitment & Retention Senior Executive with @workatkuoni on Instragram, providing vibrant travel photos to help with online presence and engagement

https://www.linkedin.com/in/danhyams/

Dan’s most memorable travel moment: “There have been so many but I am always looking for more One stand out moment was when I travelled through Central America and spent the night camping beneath the forest canopy The following morning we woke at 4am to the sound of Howler Monkeys as we trekked through the forest to the ancient Mayan Ruins and climbed to the top of the main temple and watched the sunrise over the Mayan city, forest and hills off on the horizon”