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Giovanna

Giovanna Perchiavalli

Position
Personal Travel Expert

Department
Sales

Length of service
Over 1 year

Location
Windsor

About Giovanna

Our Personal Travel Experts are responsible for:

  • Ensuring the customer booking journey is as seamless and memorable as possible
  • Providing personal contact to customers locally & nationally with an aim to inspire and tailor-make holidays that are totally and utterly unique
  • Maximising all sales opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
  • Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Giovanna…

Expert in her home country of Brazil, also Argentina, Canada, USA, Indonesia, Thailand and Europe Also selected for Kuoni Indian Ocean Mega fam trip, visiting Sri Lanka & the Maldives

Trilingual, can speak, read and write fluently in English, Portuguese and Spanish

Exceptional organisational skills which supports her work to create a fantastic and timely service for all her customers

Fantastic support to her fellow colleagues with systems and destination knowledge.

Giovanna’s most memorable travel moment: “Ever since I was a child I’ve always wanted to experience swimming amongst the fluorescent planktons at night - My dream came true at Maya Bay in Thailand, it was incredible!

Talk to us about Giovanna Perchiavalli

For more information, please email
hr@kuoni.co.uk hr@kuoni.co.uk