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Harriet

Harriet Griffiths

Position
Personal Travel Expert

Department
Sales

Length of service
Over 1 year

Location
Cheltenham

About Harriet

Our Personal Travel Experts are responsible for:

  • Ensuring the customer booking journey is as seamless and memorable as possible
  • Providing personal contact to customers locally & nationally with an aim to inspire and tailor-make holidays that are totally and utterly unique
  • Maximising all sales opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
  • Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox & SmartPoint

A little bit more about Harriet…

Harriet has been lucky enough to see a lot of the world within her 8 years as Cabin Crew for a leading airline, including the Indian Ocean, Japan, South Africa & Europe

Exceptional ability to build rapport with her customers and fellow colleagues

Harriet’s most memorable travel moment: “I’ve been lucky enough to have many perfect travel moments  The one experience that stands out to me the most is when I was on safari in Pilanesburg National Park, it was the first game drive on the day we arrived Bouncing our way around all the bends of the park about 20 minutes in to our drive all of a sudden a baby Elephant stepped out from the bushes and in front of the game car Soon after, the Elephants mum stepped out behind it, all of a sudden a whole heard had followed this baby and proceeded to all cross infant of us and a couple walking down the track we were driving Elephants have always been my favourite animal out of the ‘Big Five’, for me this was a really pinch me moment and will stick with me forever - as well as the many photos I couldn’t help but capture!”

Talk to us about Harriet Griffiths

For more information, please email
hr@kuoni.co.uk hr@kuoni.co.uk