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Helen Poyser

Personal Travel Expert


Length of service
Over 4.5 years


About Helen

Our Personal Travel Experts are responsible for:

  • Ensuring the customer booking journey is as seamless and memorable as possible
  • Providing personal contact to customers locally & nationally with an aim to inspire and tailor-make holidays that are totally and utterly unique
  • Maximising all sales opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
  • Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Helen…

Expert in Israel, The Maldives, Sri Lanka, Mexico, Antigua, India, Borneo, Thailand, China, Canada & Europe

Represented the brand at BBC Countryfile Live and at the Great Yorkshire Show

Exceptional organisational skills which supports her work to create a fantastic and timely service for all her customers

Dedicated to building a repeat customer base using her exceptional ability to build rapport

Extremely passionate about the Maldives therefore has the ability to really bring the destination to life for her customers

Helen’s most memorable travel moment: “Too many to mention, but releasing baby turtles in the middle of the night on a secluded island in the Sulu sea with just the moon to guide them was a very special moment and one I will not forget. I’ve also stayed in a fortress in Europe which was quite special”.

Talk to us about Helen Poyser

For more information, please email