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Katie

Katie Kelleher

Position
Personal Travel Expert

Department
Sales

Length of service
Over 2.5 years

Location
Welwyn Garden City

About Katie

Our Personal Travel Experts are responsible for:

  • Ensuring the customer booking journey is as seamless and memorable as possible
  • Providing personal contact to customers locally & nationally with an aim to inspire and tailor-make holidays that are totally and utterly unique
  • Maximising all sales opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
  • Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Katie…

Expert in Sri Lanka, the Maldives, Thailand, Tenerife, Fuerteventura, Menorca, & Sardinia

Dedicated to building a repeat customer base using her exceptional ability to build rapport

Soft approach when it comes to closing the sale which resulted in great results

Loyal and dedicated member of the Welwyn Garden City team

Katie’s most memorable travel moment: “That's a hard choice to make as I have been very fortunate to have many memorable travel moments over the years. However, I would have to select Egypt. This because of the many extraordinary sights, sounds and tastes experienced. When I first saw the pyramids of Giza, I was completely blown away by the sheer size and scale of the buildings and, having the opportunity to go into one of the pyramids, was something I will never forget. I couldn’t believe that I was inside a carefully engineered building constructed by hand around three thousand years ago. I had seen pictures of the pyramids in my childhood and viewed them on film, but nothing could compare to or prepare me for actually being there as it is an overwhelming experience! I can understand why the pyramid at Giza is one of the seven wonders of the ancient world – there is simply nothing like it”.

Talk to us about Katie Kelleher

For more information, please email
hr@kuoni.co.uk hr@kuoni.co.uk