About Laura

Our Assistant Managers are responsible for:

• Assisting the Store Manager in supporting all in-store colleagues whilst helping deliver agreed personal & team sales targets by converting enquiries and leads into sales
• Supporting Store Manager in the development and engagement of all staff
• Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Laura…

Expert in Tanzania, Australia, Thailand, Italy, Mauritius and La Reunion, the Maldives, Mexico, Dubai, Ajman, Canada, Jamaica, Antigua, west coast USA and Las Vegas

Awarded Assistant Manager of the year 2019

Dedicated to establishing a repeat customer base using her exceptional ability to build rapport which resulted in becoming a consistent top seller – rewarded with a place on our Top Seller VIP Fam trips

Achieved ‘Millionaire’ sales milestone on several occasions

Pivotal in the South Region as a Travelbox super user, providing training to both existing staff and new starters

Represented Kuoni at CLIA Conference

https://www.linkedin.com/in/laura-hadlow-776a43b8/

Laura’s most memorable travel moment: “The first viewing point at Ngorongoro Crater - it completely took my breath away!”