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Leanne

Leanne Farr

Position
Personal Travel Expert

Department
Sales

Length of service
Over 6.5 years

Location
Leeds

About Leanne

Our Personal Travel Experts are responsible for:

  • Ensuring the customer booking journey is as seamless and memorable as possible
  • Providing personal contact to customers locally & nationally with an aim to inspire and tailor-make holidays that are totally and utterly unique
  • Maximising all sales opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
  • Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Leanne…

Expert in Thailand, Kenya, Zanzibar, Mexico, Caribbean, Mauritius, Oman, Egypt, Bali, Goa, Ski and Europe

Vast experience tailor-making worldwide itineraries

Represented the brand at BBC Countryfile Live and at the Great Yorkshire Show in 2017, 2018 & 2019

Represented Kuoni on several supplier Fam Trips to Thailand & Zanzibar

Excelled in her NPS scores proving her strong customer service skills

Leanne’s most memorable travel moment: “So many to choose from but I think it has to be taking a light aircraft flight over the Grand Canyon, the views are just amazing We then topped this off with the night helicopter flight over the strip, just the best way to see Vegas”

Talk to us about Leanne Farr

For more information, please email
hr@kuoni.co.uk hr@kuoni.co.uk