About Lyndsey

Our Assistant Managers are responsible for:

• Assisting the Store Manager in supporting all in-store colleagues whilst helping deliver agreed personal & team sales targets by converting enquiries and leads into sales
• Supporting Store Manager in the development and engagement of all staff
• Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Lyndsey…

Expert in Peru,  Thailand, Cuba, Mexico, Dubai, Egypt and Europe

Started the business as a Personal Travel Expert and progressed to Assistant Manager

Dedicated to building a repeat customer base using her exceptional ability to build rapport with not only her customers but also by assisting her colleagues

Strong support to Store Manager, always dedicated to support the team

Fantastic product knowledge

Experience working in a John Lewis environment therefore a strong brand ambassador to our partners

Lyndsey’s most memorable travel moment: “A few years ago I travelled to Thailand, upon check in I was informed I had been very lucky to be upgraded to business class on the Emirates A380 giving me ultimate comfort with and my very own in-seat mini bar When it was time to rest just a tap on the touchscreen controller transformed my seat into a fully flat position However, that was not until I had experienced the on-board lounge with a relaxed seating area to enjoy a cocktail and nibbles chatting to other passengers”