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Nicole Hanna

Area Sales Manager - London

Trade & Retail Sales Support

Length of service
9 years


About Nicole

Responsible for:

  • Driving sales performance for the London Region: approximately 10 stores, which  includes 50-60 staff
  • Managing a group of Store managers, through effective coaching and a relentless focus on delivering an excellent customer experience
  • Driving and motivating the team to achieve both revenue and service targets
  • Managing operational performance of the team
  • Managing agreed budgets

A little bit more about Nicole…

Over 20 years’ experience within the travel industry

Won Region of the year in 2019 - proven ability to thrive during periods of pressure and high volume of work

Obtained excellent regional staff engagement scores by always delivering staff incentives and offering continuous support

Strong leadership skills and ability to motivate and develop a team into a multi-channel selling environment

Confident presenter and trainer -  provided new starters with the ‘Kuoni Way’ training and assisted with hosting recruitment assessment days

Active involvement in running and presenting at national retail conferences

Pivotal role in the project management of opening brand new retail stores

‘Go-to’ Area Sales Manager for HR matters

Resourceful and practical; ability to think on her feet and solve problems quickly and effectively

Talk to us about Nicole Hanna

For more information, please email