About Sharon

Our Personal Travel Experts are responsible for:

• Ensuring the customer booking journey is as seamless and memorable as possible
• Providing personal contact to customers locally & nationally with an aim to inspire and tailor-make holidays that are totally and utterly unique
• Maximising all sales opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
• Dealing with customer enquiries in an Omni-channel environment including face-to-face, telephone, trade & web chat

Systems: Travelbox, As400, SmartPoint and Galileo

A little bit more about Sharon…

Expert in Tanzania, Greece, Italy, Sri Lanka,  Maldives, Bali, Australia, New Zealand, Canada, China, Caribbean, USA including Alaska Selected for our Indian Ocean Mega fam trip

Fantastic knowledge of USA & Canada, creating wonderful itineraries for her customers

Sales driven, successfully hitting her 2020 Q1 target

Represented Kuoni at a variety of national events including BBC CountryFile Live and the Great Yorkshire Show in 2017, 2018 and 2019

Experience working in a John Lewis environment therefore a strong brand ambassador to our partners

https://www.linkedin.com/in/sharon-mcconway-b3596613b/

Sharon’s most memorable travel moment: “Listening to the glaciers creek and moan in Glacier Bay National Park Alaska, from a small expedition cruise interrupted occasionally by breaching humpbacks”