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Vash

Vash Patel

Position
Personal Travel Expert (Jules Verne)

Department
Sales

Length of service
4 years

Location
London

About Vash

Company: Jules Verne

Responsible for:          

  • Ensuring the customer journey is as seamless and memorable as possible
  • Providing personal contact to customers with an aim to inspire and suggest holidays to fit their requirements
  • Maximising all sale opportunities & providing the best and most comprehensive service possible ensuring all KPI’s are met
  • Dealing with customer enquiries including face-to-face, telephone and Email 

Systems: Tiger Bay, Travel Studio, AS400, SmartPoint, Galileo, Amadeus

A little bit more about Vash…

Expert in Sri Lanka, Maldives, Dubai, Madeira, Cyprus, River Cruising on the Duoro, Egypt, South Africa, Bali, Singapore, Myanmar, Hong Kong, China, Lake Como, Uganda, Qatar, Taiwan and many more European cities.

Exceptional customer service skills and with her professional and friendly manner, she is approachable to both colleagues and customers

 Experience both on the high street having worked for Kuoni and in a contact centre environment for one of our specialist units

 Always keen to brush up on destination knowledge and putting herself forward for supplier training events and exhibitions

Nominated and qualified as a mental health first aider within the work place.(MHFA)

Vash’s most memorable travel moment: “Gorilla trekking in Uganda - Standing just a few feet away from these gentle giants in their forest habitat and seeing them play with their family and young ones. This was a magical moment that will stay with me for a lifetime even though it was a tough and expensive trek that can take up to 6 hours and there is no guarantee you will see them. It was definitely worth it!”

https://www.linkedin.com/in/urvashi-patel-mar-0589a1124

Talk to us about Vash Patel

For more information, please email
hr@kuoni.co.uk hr@kuoni.co.uk